Today in 1891, Almon Brown Strowger was issued a patent for his electromechanical switch to automate telephone exchanges. Steven Lubar in InfoCulture: “…a Kansas City undertaker, Strowger had a good practical reason for inventing the automatic switchboard. Legend has it that his telephone operator was the wife of a business rival, and he was sure that she was diverting business from him to her husband. And so he devised what he called a ‘girl-less, cuss-less’ telephone exchange.”
The first automatic switchboard was installed in La Porte, Indiana, in 1892, but they did not become widespread until the 1930s. Anticipating future reactions to some of the inventions of the computer age, shifting work to the users was not received enthusiastically by them. AT&T’s top-notch propaganda machine got over that inconvenience by predicting that before long, more operators would be needed than there were young girls suitable for the job. Continue reading









